FAQ: Frequently Asked Questions
A:
One login will accommodate one computer. That can mean one person in
front of an office computer or a group of people watching on one
computer.
Q: I don't see a topic I'm interested in for a webcast or training session. How do I find out if it is available?
A: Other topics are offered that are not listed specifically on our site. To find out if your topic is available, contact us by
email or phone (765-650-4462).
Q: How do I sign up for email notifications on webcast schedules and special offers?
A: You can sign up for our email list
here.
Q: What do you charge for a training session?
A: Training sessions are priced depending on the number of sessions and people involved.
Contact us for more information on these services.
Q: What if I have a problem with a registration or download?
A: Contact us by
email or phone (765-650-4462) with your information and the details of the problem and we will fix it.
Q: How do I know my payment is secure?
A:
For electronic payments, our system of choice is PayPal. You can be
assured that all payments are secure based on the PayPal system.
Q: Do I have to have a PayPal account for payment?
A: A
PayPal account is not required for payment, but that is one of the
payment options available. Major credit cards are also accepted
directly for payment through our PayPal link with no additional cost to
you.
Q: What do you do with your contact list?
A: We
use our contact list to notify you of upcoming events and special
offers. We will not sell or rent this information to anyone, and we will
not share your information with any third party outside of our
organization. If you would like to be removed from our list, please
email us with the request.
Q: How can I be removed from your list?
A: If you would like to be removed from our list, please
email us with the request.
Q: What is the quickest way to contact you?
A: The best methods for contacting us are by
email or phone (765-650-4462).